New Microsoft Entra admin-center guide details custom SMS and voice provider setup

This week’s Entra ID changes center on Choose Your Own Telephony (CYOT) documentation. Microsoft added an end-to-end Microsoft Entra admin center guide and redirected related setup and troubleshooting pages away from the API-based instructions. The existing API setup article was removed from its documented location.

• Entra ID · Authentication

  End-to-end admin-center setup guide added

  A new guide covers purchasing and activating a telecom provider, deploying the Azure integration, configuring authentication method profiles, validating evaluation mode, and gradually rolling out SMS and voice delivery. It also identifies the Azure resources, tools, permissions, and testing steps administrators should review.

• Entra ID · Authentication

  CYOT documentation now points to the admin-center setup path

  The Phone Providers page now links Infobip’s Microsoft Security Store offer and directs administrators to the Microsoft Entra admin center setup guide instead of the API setup guide. Related reliability, fraud-costs, and troubleshooting pages likewise use the admin-center setup instructions.

• Entra ID · Authentication

  The former API setup article was removed from its location

  The article covering CYOT provider purchase, Azure integration deployment, permissions, policy configuration, and testing is no longer documented at its previous location. Administrators relying on that article should use the new setup guide linked from the updated CYOT pages.

This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.