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Daily AI-generated highlights from Microsoft Learn and Message Center. Browse the archive from 15 April 2025 → About this project →

Day in brief

macOS Shared Device Keys guidance now flags Platform SSO re-registration

Nine Entra ID pages were updated on 5 November, with the strongest operational guidance concentrated in macOS Platform SSO, Conditional Access, password writeback, custom telephony, and Zendesk provisioning. The clearest rollout consideration is macOS: updated troubleshooting guidance recommends Use Shared Device Keys on macOS 14 or later for wake or unlock authentication errors and says changing the setting triggers device re-registration.

  • The updated troubleshooting page recommends enabling Use Shared Device Keys on macOS 14 or later for authentication errors after locking or waking a Mac. It states that changing the setting in an existing deployment triggers device re-registration with Microsoft Entra ID, so administrators should plan the rollout, notify users, and complete the required re-registration.

  • Conditional Access Grant guidance now states that Microsoft Authenticator requires the delegated UserAuthenticationMethod.ReadWrite scope to register credentials. It also clarifies that this registration access is not blocked by the Require device to be marked as compliant grant control.

  • The guide now warns that first-time password writeback enablement may generate password change events 656 and 657 during password hash resynchronization. It also clarifies how to stop cloud sync writeback or all password writeback, giving administrators cleanup guidance when changing the configuration.

  • Choose Your Own Telephony instructions now say to leave the provider’s Application (client) ID blank initially, let the setup script create it in step 2, and use only the ID in the deployment summary. Tenant, subscription, and existing app IDs must not be used; following the sequence avoids registration errors.

  • The Zendesk tutorial no longer lists a mid-December 2026 target for OAuth client credentials authentication. It still says support is being introduced and directs customers to the exception process in the meantime, so administrators should use that process for new provisioning integrations.

This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.

9 updates

4

Choose Your Own Telephony Set Up

Doc updateAction required

The instructions now say to leave the provider’s Application (client) ID blank initially, let the setup script create it in step 2, and use only the ID from the deployment summary. Tenant, subscription, or existing app IDs must not be used.

2

Troubleshoot Macos Platform Single Sign On Extension

Doc updateAction required

The page now explains authentication errors after locking or waking a Mac and recommends enabling Use Shared Device Keys on macOS 14 or later. Changing this setting triggers device re-registration with Microsoft Entra ID.

Troubleshoot Macos Platform Single Sign On Extension

Doc update

The authentication-error section now briefly describes wake/unlock sign-in errors and recommends enabling Use Shared Device Keys on macOS 14 or later, with a link to Intune configuration guidance. Detailed rollout, verification, and diagnostic steps were removed.

1

Conditional Access Grant

Feature update

The documentation now states that Microsoft Authenticator requires the delegated UserAuthenticationMethod.ReadWrite scope to register credentials. This registration access isn't blocked by the Require device to be marked as compliant grant control.

1

Zendesk Provisioning Tutorial

Doc update

The tutorial no longer lists a mid-December 2026 target for OAuth client credentials authentication. It continues to state that support is being introduced and that customers can use the exception process meanwhile.

1
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