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Week in brief

Entra SMS and voice authentication guidance standardizes telephony-provider terms and removes rollout advice

This was a documentation-only week for Entra ID authentication. Microsoft Learn standardized provider terminology, introduced the “Choose Your Own Telephony Provider” wording for customer-managed providers, and removed pilot and fallback-continuity recommendations. The guidance still lists September 18, 2026, for provider information and October 30, 2026, for configuration.

For Entra administrators

Administrators should use the updated terminology when reviewing providers or planning adoption. The affected pages no longer present limited-pilot or fallback-authentication recommendations, so teams relying on that guidance should account for those changes in their own rollout plans.

This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.

Updates this week

3

Choose a telephony provider for SMS and voice authentication

Doc update

The page now refers to customer-managed telephony providers as Choose Your Own Telephony Provider and updates related headings and descriptions. The availability dates remain September 18, 2026, for provider information and October 30, 2026, for configuration.

21 September 2026

Phone Providers

Doc update

The documentation no longer includes recommendations to pilot with a limited group or prepare a fallback authentication method and support process for delivery interruptions.

21 September 2026
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