Daily.Entra.NewsThe only supplied change for the week is a Microsoft 365 Message Center major update affecting Entra ID. Beginning in December 2024, users in India who have WhatsApp will receive MFA one-time passcodes through WhatsApp, with SMS used as a fallback. Microsoft says the channel will expand to additional countries, but does not specify which ones or when.
Entra ID · AuthenticationThis is a planned service behavior change and regional rollout—not a documentation-only clarification. Entra ID will reintroduce WhatsApp delivery in India from December 2024, with expansion to more countries. Users with WhatsApp will receive the code there, while SMS remains the fallback channel.
Review whether WhatsApp-based OTP delivery fits the organization’s authentication policy before the rollout. Administrators can disable the feature or direct users toward stronger methods such as Microsoft Authenticator; the supplied notice does not provide configuration steps or a more specific rollout schedule.
This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.
Starting December 2024, Microsoft Entra will reintroduce WhatsApp as a channel for delivering MFA OTPs in India, with expansion to more countries. Users with WhatsApp will receive OTPs there, with SMS as a fallback. Organizations can disable this feature or opt for more secure methods like Microsoft Authenticator.
