Phone Providers
Doc updateThe documentation now links Infobip’s Microsoft Security Store offer and directs administrators to the Microsoft Entra admin center setup guide instead of the API setup guide.
2 November 2026
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Month in brief
Custom SMS and voice setup gets a new Microsoft Entra admin center guide
November’s Entra ID updates centered on Choose Your Own Telephony (CYOT) setup documentation. Microsoft added an end-to-end admin center guide, redirected related setup links away from API-based instructions, added an Infobip Microsoft Security Store link, and removed the former API setup article from its documented location.
- End-to-end CYOT setup procedure added
Entra ID · AuthenticationThe new guide covers purchasing and activating a telecom provider, deploying the Azure integration, configuring authentication method profiles, validating evaluation mode, and gradually rolling out SMS and voice delivery.
- Troubleshooting setup link moved to admin-center instructionsEntra ID · Authentication
The Choose Your Own Telephony troubleshooting page now directs administrators to Microsoft Entra admin center instructions for setting up SMS and voice with their own telecom provider instead of the API-based setup guide.
- Phone provider guidance adds Infobip and admin-center linksEntra ID · Authentication
The Phone Providers page now links Infobip’s Microsoft Security Store offer and sends administrators to the Microsoft Entra admin center setup guide rather than the API setup guide.
- Former API setup article removedEntra ID · Authentication
The article covering CYOT provider purchase, Azure integration, permissions, policy configuration, and testing is no longer documented at its previous location.
For Entra administrators
Administrators planning CYOT should use the new Microsoft Entra admin center guide to review provider purchase and activation, Azure integration deployment, authentication method profiles, evaluation-mode validation, gradual rollout, required resources, permissions, tools, and testing. Teams relying on the removed API article should follow the updated admin-center links instead.
This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.
6 updates by product
Microsoft Entra ID
6 updatesThe documentation adds an end-to-end guide for purchasing and activating a telecom provider, deploying the Azure integration, configuring authentication method profiles, validating evaluation mode, and gradually rolling out SMS and voice delivery.
2 November 2026
Choose Your Own Telephony Reliability
Doc updateThe article now links to instructions for setting up SMS and voice with your own telecom provider in the Microsoft Entra admin center instead of the API-based setup guide.
2 November 2026
Choose Your Own Telephony Fraud Costs
Doc updateThe documentation now links to instructions for setting up SMS and voice with your own telecom provider in the Microsoft Entra admin center instead of the API-based setup guide.
2 November 2026
Choose Your Own Telephony Troubleshoot
Doc updateThe troubleshooting page’s setup link was updated from API-based instructions to instructions for setting up SMS and voice with your own telecom provider in the Microsoft Entra admin center.
2 November 2026
Set Up Sms Voice Api
Doc updateThe article describing CYOT provider purchase, Azure integration deployment, permissions, policy configuration, and testing is no longer documented at this location.
2 November 2026