Daily.Entra.News
7891011121314151617181920212223242526272829301November’s only supplied change is a Microsoft 365 Message Center major update for Microsoft Entra ID. Beginning in December 2024, users in India who have WhatsApp will receive MFA one-time passcodes through WhatsApp, with SMS as a fallback. Microsoft says the channel will expand to additional countries, but the notice does not identify them or provide timing. It describes a planned channel and behavior change, not a stated preview or general-availability milestone.
Starting in December 2024, eligible users in India will receive MFA one-time passcodes through WhatsApp, while SMS serves as the fallback channel. Microsoft indicates that the rollout will later expand to more countries, without specifying which countries or when.
Review whether WhatsApp-based OTP delivery fits the organization’s authentication policy before the rollout. Administrators can disable the feature or steer users toward stronger methods such as Microsoft Authenticator. The supplied notice does not include configuration steps or a more precise rollout schedule.
This period briefing was generated by AI from the tracked Microsoft Learn and Message Center changes.
Starting December 2024, Microsoft Entra will reintroduce WhatsApp as a channel for delivering MFA OTPs in India, with expansion to more countries. Users with WhatsApp will receive OTPs there, with SMS as a fallback. Organizations can disable this feature or opt for more secure methods like Microsoft Authenticator.
