Microsoft Entra ID
Authentication

Sspr Howitworks

In brief

The documentation now explains that users who sign in with a passkey can change a forgotten password without entering the current password. It also distinguishes passkey loss, which requires account recovery or administrator-issued recovery credentials to register a new passkey.

What Entra admins need to know

No action is required. Administrators can use the example to understand the separate password-change and account-recovery paths and their Conditional Access implications.

This editorial summary was generated by AI from the documentation changes. Verify important details in the full Microsoft Learn article.

Documentation change

The comparison below shows only the changed extract. Use the full-page view for complete context.

  • Hybrid tenant with password writeback enabled: The password is updated in Microsoft Entra ID and written back to Active Directory.
  • On-premises-only environment: My Sign-Ins can't manage identities that don't exist in Microsoft Entra ID.

Example: Password change with a passkey

In this example, a user who signs in with a phishing-resistant credential can change their password without entering the current one. The user still has a working phishing-resistant method. This isn't a self-service password reset (SSPR) flow or an account recovery flow.

Scenario

Contoso enables Allow password change after secure sign-in. and requires the built-in Phishing-resistant MFA authentication strength through Conditional Access. A user has a passkey and a password.

Case 1: The user forgets their password but still has the passkey

  1. The user signs in with the passkey, which satisfies the Conditional Access policy.
  2. The user goes to Security info in My Sign-Ins and selects Change next to Password.
  3. Because the user authenticated with a phishing-resistant credential, they aren't prompted for the current password. They set a new password and continue working.

No administrator action, SSPR, or account recovery is required. The user continues to satisfy the phishing-resistant authentication requirement.

Case 2: The user loses the passkey

This is no longer a password change scenario. The user has lost the only credential that can satisfy Contoso's Conditional Access policy and must go through account recovery to re-establish their identity and register a new passkey. The password alone can't satisfy this policy.

  • If your organization has configured account recovery, the user starts recovery from the sign-in page, completes identity verification, receives a Temporary Access Pass (TAP), and registers a new passkey.
  • If account recovery isn't configured, an administrator can reset the user's password and issue a TAP so the user can register a new passkey.

In both paths, the TAP is a temporary bootstrap credential. It doesn't satisfy the phishing-resistant authentication strength, so plan your Conditional Access and recovery design to allow the user to complete passkey registration. See Account recovery overview for the recommended recovery architecture.

Summary

SituationWhat the user still hasPath
Forgot passwordPasskeyPassword change (this feature)
Lost passkeyPassword onlyAccount recovery

Require users to register when they sign in

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