1. Is the Connect server in [staging mode](how-to-connect-sync-staging-server.md)? A server in staging mode does not synchronize any passwords.
1. Run the script in the [Get the status of password sync settings](#get-the-status-of-password-sync-settings) section. It gives you an overview of the password sync configuration.

3. Select the connector, and then select **Properties**.
1. Go to **Connect to Active Directory Forest**.

Note the username and the domain where the account is located.
* Replicate Directory Changes
* Replicate Directory Changes All
1. Are the domain controllers reachable by Microsoft Entra Connect? If the Connect server can't connect to all domain controllers, configure **Only use preferred domain controller**.

1. Is the Connect server in [staging mode](how-to-connect-sync-staging-server.md)? A server in staging mode does not synchronize any passwords.
2. Run the script in the [Get the status of password sync settings](#get-the-status-of-password-sync-settings) section. It gives you an overview of the password sync configuration.

3. Select the connector, and then select **Properties**.
4. Go to **Connect to Active Directory Forest**.

Note the username and the domain where the account is located.
* Replicate Directory Changes
* Replicate Directory Changes All
6. Are the domain controllers reachable by Microsoft Entra Connect? If the Connect server can't connect to all domain controllers, configure **Only use preferred domain controller**.
